Terms and Conditions
Last updated: July 10, 2026
1. Seller Identity
The website greatsince1291.store is operated by:
Responsible Seller and Owner: Federico Rossi
Business Name: Switzerland Great Since 1291
Email: support@greatsince1291.store
Phone: +41 76 494 10 17
VAT Number: Not registered
Throughout these Terms, the words “we,” “us,” “our,” and “Seller” refer to Federico Rossi, operating under the business name Switzerland Great Since 1291.
2. Application of These Terms
These Terms govern your use of this website and all purchases made through our online store.
By placing an order, you confirm that you have read and accepted:
- these Terms and Conditions;
- our Privacy Policy;
- our Shipping Policy;
- our Return and Refund Policy.
Nothing in these Terms limits any mandatory consumer rights granted under applicable law.
3. Products
We make every reasonable effort to describe and display our products as accurately as possible.
Product colors may appear slightly different depending on your screen, display settings, and device.
Products may be manufactured and shipped by third-party partners responsible for production, packaging, or delivery.
Product availability may change without prior notice.
4. Orders
Submitting an order constitutes an offer to purchase.
After placing an order, you will receive an automatic confirmation email. This email acknowledges receipt of your order but does not guarantee its acceptance.
We reserve the right to cancel an order if:
- payment is not authorized;
- the product is unavailable;
- the information provided is incorrect or incomplete;
- there is an obvious pricing or product description error;
- the order appears to be fraudulent;
- the sale cannot legally be completed.
If we cancel an order that has already been paid, the amount paid will be refunded using the original payment method.
5. Prices
Prices are displayed in the currency selected or available on the website.
Before payment, checkout clearly displays:
- product price;
- applicable discounts;
- shipping costs;
- any taxes collected through the store;
- the total amount due.
Customs duties, import taxes or similar charges not collected during checkout may remain the customer’s responsibility.
6. Payments
Payments are securely processed through Shopify and its authorized payment providers.
The customer confirms that they are authorized to use the selected payment method.
We do not directly store complete payment card information.
7. Production and Shipping
Products may be prepared after an order has been placed.
Estimated delivery times are generally 3 to 16 business days, plus any applicable production or processing time.
Delivery estimates are not guaranteed and may be affected by carriers, customs procedures, public holidays, or circumstances beyond our reasonable control.
For further details, please refer to our Shipping Policy.
8. Returns and Refunds
Customers may request a return within 30 days of delivery, subject to the conditions described in our Return and Refund Policy.
For returns due to a change of mind, return shipping costs are the customer’s responsibility.
This provision does not affect any mandatory legal rights relating to defective, incorrect or non-conforming products.
9. Legal Warranty and Defective Products
Consumer rights relating to defective or non-conforming products are governed by applicable law.
Any commercial warranty information displayed on product pages does not reduce or replace mandatory consumer rights.
To report a defective product, please contact support@greatsince1291.store and provide:
- your order number;
- a description of the issue;
- clear photographs of the product.
10. Customer Responsibilities
Customers are responsible for providing accurate and complete information, including:
- full name;
- shipping address;
- email address;
- phone number, where required;
- payment information.
Customers are responsible for reviewing all information before confirming their order.
11. Use of the Website
You may not use this website:
- for unlawful activities;
- to attempt unauthorized access;
- to distribute malware or malicious software;
- to commit fraud;
- to interfere with the security or operation of the website;
- to copy, reproduce or exploit website content in violation of applicable law.
12. Third-Party Services
Our store uses Shopify and may integrate third-party services for payments, manufacturing, analytics, marketing and shipping.
Your use of these services may also be subject to the terms and privacy policies of the respective providers.
13. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including carrier delays, customs procedures, technical failures, natural disasters, strikes or governmental actions.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
14. Privacy
The processing of personal data is governed by our Privacy Policy published on this website.
15. Changes to These Terms
We may update these Terms from time to time for operational, legal or technical reasons.
The version applicable to your order is the version published on the website at the time of purchase, unless otherwise required by law.
16. Governing Law
These Terms are governed by the laws of Switzerland, without prejudice to any mandatory consumer protection laws that may apply in the customer’s country of residence.
17. Contact
For any questions regarding these Terms and Conditions, please contact us:
Email: support@greatsince1291.store
Phone: +41 76 494 10 17
